FAQs
Everything you need to know about your blooms, deliveries, and subscriptions.
Subscriptions
Choose your plan (weekly or monthly), and we’ll deliver fresh, seasonal flowers straight to your door on your selected schedule.
Yes, absolutely. You can pause, skip, or cancel your subscription at any time — no commitments.
Of course. You can upgrade, downgrade, or adjust your delivery frequency whenever you like.
You’ll be billed automatically based on your subscription cycle (weekly or monthly), starting from your first order date.
Delivery
We currently deliver within a 50km radius of Stikland, Bellville, including surrounding areas across the Northern Suburbs and parts of Cape Town.
If you’re unsure whether your area falls within our delivery zone, please contact us before placing your order and we’ll be happy to assist.
Simply enter your delivery address at checkout or contact us directly. If your address falls within our 50km delivery radius from Stikland, Bellville, we’ll be able to deliver your Blooms in a Box subscription.
Standard bouquets: Same-day or next-day delivery
Customised bouquets: 7 – 1- working days
Yes! You can select your preferred delivery date at checkout.
Our couriers will contact you to arrange delivery.
Flowers & Products
We use seasonal, fresh flowers — each arrangement is unique and thoughtfully designed.
Each box is curated using seasonal blooms, so while the style remains consistent, the exact flowers may vary.
With proper care, your flowers should last 5–10 days.
Yes, every box includes simple tips to help your flowers stay fresh longer.
Gifting
Yes! Our subscriptions make beautiful, thoughtful gifts.
Absolutely — you can add a personalised note at checkout.
No, pricing is never included in gift deliveries.
Yes! We do floral gifts for birthdays, anniversaries, celebrations, and other special occasions.
To ensure we have enough time to source the freshest flowers and prepare your arrangement with care, we require all special occasion orders to be placed at least 10 days before the requested delivery date.
If you have a specific request or custom arrangement in mind, please contact us as early as possible and we’ll be happy to assist.
Payments
We accept secure online payments via PayFast (cards, EFT.
Yes — all payments are processed securely through trusted payment gateways.
Support & Changes
Yes, you can skip any upcoming delivery from your account dashboard.
You’ll receive access to your own account where you can manage deliveries, billing, and preferences.
You can reach us via email, or through our contact form — we’re always happy to help 🌸
